Our Flights Terms & Conditions

Our Flights Terms & Conditions

Please read the following terms and conditions carefully.

  • Check-in Time
    Check-in counters open 3 hours before flight departure and close 1 hour before. Failure to report on time may result in denial of boarding.

Ticketing & Reservation

  • Please verify passenger names (as per passport/ID), flight dates, times, numbers, terminals, and baggage details.

  • Certain countries may impose additional taxes (e.g., VAT or tourist tax), payable locally.

  • For international travel, ensure you have the correct documentation (passport, visa, "Ok to Board", travel/medical insurance) by checking with the airline and relevant embassy or consulate prior to departure.

  • We are not responsible for any schedule changes or flight cancellations by the airline before or after ticket issuance.

  • Barentu Travel & Tours is not liable for any loss, damage, accident, theft, or unforeseen events affecting travellers or their belongings.

Amendment & Cancellation
For amendments, cancellations, or additional services, please contact our 24/7 reservations team at:

  • Tel: +291 125698 | +291 7288517 | +291 7318011 | +291 7570248

  • Email: hello@barentutrvl.com (CC your Barentu Travel & Tours key account manager).

Amendments will follow airline terms, including penalties and fare differences, subject to availability.

Cancellations and refunds are handled on a case-by-case basis, based on airline and agency policies.